Congestion Charge Assistance

Independent Service Notice: We are an independent assistance service helping drivers pay London Congestion Charges. We are not affiliated with Transport for London or any government body.

Get help paying your London Congestion Charge online. Avoid penalties and pay conveniently with our assistance service for central London congestion zone payments.

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About the Congestion Charge

The London Congestion Charge is a fee charged on most cars and motor vehicles driving into the Congestion Charge Zone in central London. It was introduced in 2003 to reduce traffic congestion in the city center.

🗓️ Operating Hours

7:00 AM to 6:00 PM, Monday to Friday (excluding public holidays)

💷 Daily Charge

£15 per day for most vehicles when paid in advance or on the day

📍 Zone Area

Covers most of central London including the City of London and West End

Payment Deadline

Must be paid by midnight of the travel day to avoid penalties

Congestion Charge Zone

The Congestion Charge Zone covers central London, roughly bounded by the Inner Ring Road. The zone includes major areas such as:

  • The City of London (financial district)
  • West End (shopping and entertainment district)
  • Westminster (government area)
  • Waterloo and South Bank
  • Parts of Kensington and Chelsea

Payment Deadline: You must pay the Congestion Charge by midnight on the day of travel. If you pay by midnight the next charging day, the charge increases to £17.50. After that, you may receive a Penalty Charge Notice.

Payment Assistance Service

We help drivers pay their London Congestion Charges through our convenient assistance service. Our team handles the payment process for you, saving you time and helping you avoid penalties.

How Our Assistance Works

  1. Provide Your Details: Share your vehicle registration number and travel date
  2. We Contact You: Our team reaches out to confirm details and provide service fee quote
  3. Review Costs: You see the total amount (Congestion Charge + our service fee) before proceeding
  4. Secure Payment: Complete payment through our secure system
  5. Confirmation: Receive payment confirmation and avoid penalties

Need Help with Congestion Charge Payment?

Our assistance service makes paying the Congestion Charge simple and stress-free. Avoid the £160 penalty charge with our help.

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Congestion Charge Details

Operating Hours & Charges

Monday - Friday
7:00 AM - 6:00 PM
£15.00
Weekends
No Charge
Free
Public Holidays
No Charge
Free
Christmas Day
No Charge
Free

Vehicle Charges

Payment Timing Standard Charge Auto Pay
In advance or on the day £15.00 £15.00
By midnight next charging day £17.50 £15.00
Penalty Charge Notice £160 £160

Penalty Warning: If you don't pay the Congestion Charge by midnight on the day of travel, you may receive a £160 Penalty Charge Notice (reduced to £80 if paid within 14 days).

Exemptions & Discounts

Some vehicles and drivers may be exempt from or eligible for discounts on the Congestion Charge:

🛵 Motorcycles

100% discount - no charge for motorcycles and mopeds

🚐 Electric Vehicles

100% discount until 25 December 2025 for eligible EVs

Blue Badge Holders

100% discount for Blue Badge holders

🚌 Residents' Discount

90% discount for residents within the Congestion Charge zone

Our Service Benefits

⏱️ Save Time

No need to navigate the TfL payment website - we handle everything for you.

🛡️ Avoid Penalties

We ensure your payment is processed correctly and on time to avoid £160 fines.

📞 Personal Assistance

Get help from our knowledgeable team throughout the payment process.

💳 Secure Payment

All payments processed through secure, encrypted systems.

Frequently Asked Questions

What is the London Congestion Charge? +

The London Congestion Charge is a £15 daily fee for driving a vehicle within the charging zone between 7:00 AM and 6:00 PM, Monday to Friday. It was introduced to reduce traffic congestion in central London.

When do I need to pay the Congestion Charge? +

You must pay the Congestion Charge by midnight on the day you travel. If you pay by midnight the next charging day, the charge increases to £17.50. After that, you may receive a Penalty Charge Notice.

What happens if I forget to pay? +

If you don't pay by the deadline, you may receive a £160 Penalty Charge Notice (reduced to £80 if paid within 14 days). Our service helps ensure you never miss the payment deadline.

Are there any days when the charge doesn't apply? +

Yes, the Congestion Charge doesn't apply on weekends (Saturday and Sunday), public holidays, and the period between Christmas Day and New Year's Day inclusive.

How does your assistance service work? +

We help you pay your Congestion Charge by handling the payment process on your behalf. You provide your vehicle details and travel date, we contact you with a service fee quote, and once approved, we process both the Congestion Charge and our service fee securely.

Are you affiliated with Transport for London? +

No, we are an independent assistance service and are not affiliated with Transport for London or any government body. We help facilitate payments but are not an official payment portal.

Get Started Today

Don't risk penalties for forgetting to pay your Congestion Charge. Our assistance service makes the process simple and stress-free.

Ready to Get Assistance?

Contact us today for help with your Congestion Charge payment. Our team is ready to assist you with the payment process and answer any questions you may have.

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