Learn how Tesco Pay Toll Road helps drivers navigate London's complex toll payment systems and avoid costly penalties with our dedicated assistance service.
Get Assistance NowHow we became London's trusted toll payment assistance service
Tesco Pay Toll Road was founded in response to the growing complexity of London's toll road payment systems. With the introduction of ULEZ expansion, changes to the Congestion Charge, and confusion around Dartford Crossing payments, we recognized that drivers needed reliable assistance.
Our founder, a logistics professional with over 15 years of experience navigating London's roads, experienced firsthand the frustration of missed payment deadlines and confusing online systems. This personal experience drove the creation of a service dedicated to helping others avoid similar situations.
We believe that paying tolls should be straightforward, not stressful. Our mission is to provide reliable, transparent assistance that saves drivers time, money, and the headache of dealing with penalty charges.
Get Help With Your Toll Payment
The principles that guide our toll payment assistance service
We clearly communicate our service fees upfront with no hidden costs. You'll always know exactly what you're paying for our assistance.
We process payments accurately and on time, helping you avoid penalties. Our track record speaks for itself with thousands of satisfied drivers.
We tailor our service to your specific needs with multiple contact options and personalized assistance for each driver's situation.
We streamline the payment process, saving you time and effort. What might take you hours to figure out, we can handle in minutes.
Meet the experts dedicated to helping with your toll payments
Customer Assistance Manager
With 8 years in customer service and logistics, James ensures every client receives personalized assistance with their toll payments.
Payment Operations Specialist
Olivia's expertise in payment systems and London's toll regulations ensures accurate processing and compliance with all requirements.
Client Relations Coordinator
Daniel works directly with drivers to understand their specific needs and coordinate the best approach for each toll payment situation.
Common questions about our toll payment assistance service
No, we are an independent assistance service. We help drivers navigate the payment systems for London's toll roads but are not affiliated with Transport for London or any government body. We provide a convenience service to help simplify the payment process.
Our service fee varies depending on the toll road and the specific assistance required. We always provide a clear quote before you proceed with our service. The fee covers our assistance in navigating the payment system, ensuring timely payment, and providing confirmation.
Yes, we can assist with penalty charge situations. While we can't guarantee the outcome, we can help you understand your options and navigate the appeals process if appropriate. Contact us as soon as possible after receiving a penalty for the best chance of resolution.
For urgent payments, we can typically process them within a few hours during business hours. However, we recommend contacting us at least 24 hours before your payment deadline to ensure sufficient time for processing and confirmation.
We accept various payment methods including credit/debit cards and bank transfers. Our team will discuss the available options when we contact you to provide your service fee quote.
Tesco Pay Toll Road